Wednesday, October 23, 2013

eBay and Google Integration

Let me start by thanking everyone for their patience in the time between posts.  I am sorry if I left you hanging with Cassini news.  The more I studied the more I learned, and I did not want to give incomplete information because I didn't spend enough time researching.

I will pick-back up with Cassini soon.  I think I've gotten to a point where I comprehensively understand it. 

For now, I wanted to show something really cool.  This is a new Google change, which eBay is maximizing for optimum convenience.

Back in May, I first noticed this change.


Inside the Gmail account I use with eBay, a "Track package" button appeared in the summary list of my e-mail messages.  If you use Gmail, it is no longer necessary to open the message to track your eBay purchase.

The next change I discovered today.  I accidentally typed "ebay" in the Google search box instead of in the browser bar.  Look what appeared!


Since I was logged-in to my Google account at the time, Google tapped-in to my Gmail and gave me a shipping update right on the search results page!

I must admit, it did feel a little "big brother", but as a buyer the convenience was really nice.

I clicked through and found a log of my recent eBay purchases.  By clicking the drop-down carrot on each one, I saw a summary of my order.


Google's goal is to "make is as easy as possible for you to find the information you need and get the things you need to do done.  I can see how this fits-in with that underlying intent.

As a seller, I do have a slight concern that it is now one less opportunity to drive buyers back onto the marketplace (I always log-in to eBay to track my packages).  As a buyer I think it's very convenient.

What are your thoughts?  Please share them in the comments below.

4 comments:

  1. Yep Big Brothers are watching. Convenience if you are in a hurry, but I don't feel like it will stop buyers from looking. When they want something, nothing will stop them :)

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  2. LOL, Barbara. Do you speak from experience when you reference buyer determination? :)

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  3. Yes, Big Brother is watching. Google mail also has a face recognition program that sees what you are typing and then sends ads your way related to what is on your mind. As a citizen, this makes me very uneasy, but I guess I'm getting off topic. As a consumer, yes, that is very convenient, but I use Yahoo for my eBay business and don't really log into my Gmail account a whole lot.

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    1. Serena, I thought their technology bypassed watching us type and had moved full speed ahead into brain scans.

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